FAQ

A “catchlight‘ is simply the highlight of a light source reflected off the surface of the eye. This highlight adds depth and dimension to the eye, and gives the eyes life in a portrait.

Every final picture has been edited, meaning that the basic colors, highlights, white balance and overall look of the picture has been done. Retouched portraits are those for which the eyes have been brightened, the skin softenedd, the teeth whitened and the details sharpened. In summary, editing is the step 1 and retouching the step 2.

Everyone has the right not to be happy with the final output. In such case, we will make sure to get your feedback and rework the picture until you’re completely satisfied. If that shouldn’t be the case, and provided there would have been an unfixable mistake from our side, you would be 100% refunded.

Most BOKEH sessions happen at the Europaallee, where we can find a wide variety of interesting backgrounds. The exact location varies depending on the time of the day (light), weather, and selection of background (depending on your field of activity, we might choose one or another background to better reflect your personality).

STUDIO sessions happen of at your desired location, where we’ll bring our portable studio set (white/black backdrop + lights)

You can of course purchase extra pictures at CHF 50 per picture.
Alternatively, you can also decide to upgrade your initial pack, in order to get extra pictures and services.

The private gallery stays online for 3 months. Make sure to download your pictures before it gets deactivated.

We have developed 2 specific packs for groups of 5 and more. You can find these packs here.
If your group is smaller than 5 people, get in touch with us and we’ll try to offer you a discount.

You are allowed to cancel or reschedule your session 48 hours in advance of the session. Within 48 hours, the session cannot be cancelled anymore and there is a CHF 50 rescheduling fee.